Shipping + Returns
 

All Heron and Lamb Orders are shipped via USPS Ground day shipping. You will receive an automated email with a tracking number. All items that have a specified production time listed in the product description will be shipped out in the production time frame and then will adhere to the shipping guidelines selected during checkout. 

All returns and exchanges must show an acceptance scan by the post office up to 7 days from the delivery date, and all returns and exchanges must be free of damages for a full refund of the purchase price.Damage/defects must be reported within 7 days of the delivery date to qualify for free return shipping for zero cost repair services. Heron and Lamb is not responsible for returns or exchanges lost in the mail, and the buyer is encouraged to purchase insurance and tracking for all returned items.